FAQ’s

Client Survey Feedback

Pink card with a yellow heart on the left side and the right we have a written.

Throughout the last financial year our Audit team conducted client surveys. These surveys provided an opportunity for all of our audit clients to provide us feedback in respect of their experience in dealing with Bishop Collins.

Our Audit team works extremely hard to deliver timely, thorough and accurate results for their clients. It is important to us that you feel your needs are being met as part of this process.

The surveys we send out have been developed to compare our service and standards against other auditors, accountants and bookkeepers.

We are very proud of our Audit team’s consistently outstanding results, indicating a very high satisfaction rate among their client base. Below is an infographic outlining our results.

Report with 5 scores: Overall, Promptness, Helpfulness, Partnership, Accuracy

“ I’ve worked with Bishop Collins with a number of not-for-profit organisations and the care, commitment and genuine interest in each business makes the audit process very seamless and very, very thorough”  Ian Robilliard Central Coast Academy of Sport

 

Over the past 5 years The Entrance Long Jetty RSL sub Branch have used Bishop Collins Chartered Accountants as our Auditors we are extremely happy with the service they provide for us, we find they go out of their way to assist us in all accounting practices and their fees have been more than reasonable. We would not hesitate recommending them for either auditing or accounting work

Les Mackie: Treasurer/Trustee, The Entrance Long Jetty RSL Sub Branch

 

Over the coming weeks we will be sending out similar surveys to all our clients and get feedback. We would greatly appreciate  if you would take the short amount of time needed to complete your survey when it arrives in your email.

All of the responses you provide will be reviewed and will allow us to continue to improve our service standards to ensure you are receiving the most out of our expertise.

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